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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Moises Moises

Moises Moises

October 23, 2024

5  out of  5
rating by Moises Moises
"Very nice great service"
We responded:
"We are happy and always ready to help! Thanks for the 5 star review."
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Lynnette East

April 4, 2024

5  out of  5
rating by Lynnette East
"I always have great help when I call Racquel's office, whether I speak to Racquel or anyone in the office. From filing a claim to paying my premium, they are always eager to help and so friendly! Thanks for all you do for us!"
We responded:
"Lynnette, Thanks for the 5 star review! We appreciate your business and value you and Stan!"
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Jordan Watkins

April 4, 2024

5  out of  5
rating by Jordan Watkins
"Caitlin was beyond helpful! We appreciate her quick work at getting things together for us to make the switch."
We responded:
"Thanks for trusting us for your insurance needs....we are so happy that Caitlin provided you with great service!"
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abel menchaca

January 24, 2024

5  out of  5
rating by abel menchaca
"Good Service"
We responded:
"Thank you Abel...we value your business!"
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Sylvia Raines

December 16, 2023

5  out of  5
rating by Sylvia Raines
"Love my State Farm reps!"
We responded:
"Thanks you Sylvia! We appreciate you! "
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Sergio Diaz

August 3, 2023

5  out of  5
rating by Sergio Diaz
"Jacob did a wonderful job while I was insured on state farm. He is a very understanding person. Whenever I need any questions answered He had an answer for me. And I wish him the best in his career and I'll be happy to have him back someday here! God bless him anywhere he goes. Amen!"
We responded:
"Thank you Sergio! We appreciate your 5 star rating!"
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David Perkins

June 28, 2023

5  out of  5
rating by David Perkins
"Jacob has been the most helpful while I was in the hospital and now that I am home he is still being very helpful with my car I thank him very much for everything he has done and still doing GOD BLESS HIM Signed David Perkins"
We responded:
"Thank you David! We appreciate your business and are always ready to help anyway we can!"
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Kris L

June 27, 2023

5  out of  5
rating by Kris L
"I have enjoyed receiving excellent insurance services from my new agent Racquel and Jacob who helped me with increasing my Jeep coverage a few months ago. Jacob is always pleasant and seeks to fully satisfy the customer."
We responded:
"We are so happy to have you as our customer and value your feedback-thanks for the 5 star review!"
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not Justin

June 20, 2023

5  out of  5
rating by not Justin
"Jacob was incredibly helpful, and went above and beyond what you'd typically expect, especially late in the afternoon. He was friendly throughout my explaining my troubles, and found a solution for me."
We responded:
"Thank you for your 5 star review! I am glad to hear that Jacob provided you with great service-we appreciate you and your business!"
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Tom Christenson

March 20, 2023

1  out of  5
rating by Tom Christenson
"Went online and requested a quote, crickets!"
We responded:
"We strive to provide amazing service and we're sorry you are unhappy. We would be happy to discuss your specific situation. 660-665-4100"
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David Perkins

November 21, 2022

5  out of  5
rating by David Perkins
"They do a great job"
We responded:
"Thank you, David! We appreciate your 5 star review!"
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senora ferguson

June 9, 2022

5  out of  5
rating by senora ferguson
"Thank you Jessica B. Veronica you were helpful also. Jessica, I appreciate you explaining things which put me at ease. Switching companies really did save us money. You ladies know what you're doing. I'll highly recommend you all."
We responded:
"Senora, Thank you for trusting us with your insurance needs! I'm glad Jessica and Veronica were able to provide you with remarkable customer service. We appreciate your business and enjoy having you as a customer!"
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Wesley Farmer

April 1, 2022

5  out of  5
rating by Wesley Farmer
"They beat my old insurance providers rates by a substantial amount. Jessica has been great to work with and is always on the ball getting back to me."
We responded:
"We love saving out clients money! We are always here to provide you with amazing customer service and get you the best coverage possible. Thank you for your review Wesley. We appreciate you choosing us!"
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Wivine Banza

March 9, 2022

5  out of  5
rating by Wivine Banza
"Very good insurance. Jessica is very helpful"
We responded:
"Thank you for letting us help you with your auto and life insurance. We are always here when you need us. Have a great weekend from the team at Racquel Schempp State Farm."
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Jerry Mason

March 3, 2022

5  out of  5
rating by Jerry Mason
"Jessica just helped me get insurance on 2 of my vehicles at a great price. I'll be recommending her to my friends and family for insurance"
We responded:
"Providing amazing coverage with great rates is what we love to do. We appreciate your review and feedback Jerry. Thank you for the recommendation. Have a great week!"
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Carol Christman

March 1, 2022

5  out of  5
rating by Carol Christman
"Great insurance agency! Jessica helped us switch last year."
We responded:
"Carol, thank you for taking the time to leave us a review about working with Jessica at our office. I am happy to hear she was able to take great care of you and we look forward to working with you for many years to come!"
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Jane Rodriguez

February 21, 2022

5  out of  5
rating by Jane Rodriguez
"I switched to Racquel's agency a year ago and they were able to save me and get me better coverage. Jessica helps whenever I need any changes made. Great customer service!"
We responded:
"Jane, thank you for taking the time to leave us a review! I am glad to hear that we were able to help you find better coverage while saving you money. We look forward to serving you for many years to come and thank you for your business!"
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Alice Tshituala

February 21, 2022

5  out of  5
rating by Alice Tshituala
"they helped me save money on car insurance. Jessica takes care of all my questions. good agency and very nice staff"
We responded:
"Thank you Alice! We take pride in giving you car insurance coverage options that fit your need and budget and are happy that we were able to save you money on your car insurance. We appreciate your feedback and recommendation!"
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pacifique d'or tv

February 19, 2022

5  out of  5
rating by pacifique d'or tv
"Jessica helps me with my insurance. She is always happy to see us and they saved me a lot of money on insurance"
We responded:
"Thank you for the 5 star review! I appreciate the feedback and I'm happy to hear that you received great rates on your insurance."
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William Gashwiler

February 18, 2022

5  out of  5
rating by William Gashwiler
"I’ve been with Racquel’s agency for over a decade. Her and the girls in the office are very helpful. Jessica helped me get quotes for life insurance. I would recommend them to everyone I know."
We responded:
"William, thanks for taking the time to leave us a positive review. I am so happy to hear about your remarkable experience with our office and I'm glad that Jessica was able to give you life insurance options that fit your need and budget. We always look forward to seeing you in the office. Thanks for trusting us with all your insurance needs. We appreciate you!"
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Nicole Lunsford

February 17, 2022

5  out of  5
rating by Nicole Lunsford
"I can’t even begin to say how amazing these ladies are here, they are always there when I need help! Absolutely professional and outstanding service. If you call or go up there ask to speak to Jessica, she is absolutely amazing!!"
We responded:
"Nicole, thank you for sharing the wonderful experience you had with Jessica and our office. We appreciate the opportunity to work with you and look forward to doing so for many years to come."
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michelle blake

February 16, 2022

5  out of  5
rating by michelle blake
"Amazing staff and service with great expectations of all benefits and savings. I appreciate my insurance advisor Jessica Blake. She’s amazing!!"
We responded:
"Thanks for taking the time to leave us a positive review, Michelle! We value your feedback and are happy to hear about your wonderful experience working with Jessica! We are always here to help with any of your insurance needs and appreciate your business."
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Madalyn Fehr

February 16, 2022

5  out of  5
rating by Madalyn Fehr
"Racquel and her team are awesome! They were so helpful and determined to get me the best rates. Jessica has always been so great to work with and makes the whole process super easy so I don’t have to worry! Appreciate all they do!!"
We responded:
"Thank you Maddy! I love to hear that Jessica was able to help you out with your insurance needs and I'm glad you received amazing rates. We appreciate your feedback and thanks for giving us the opportunity to earn your business! I look forward to serving you for many years to come."
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Ryan Fehr

February 16, 2022

5  out of  5
rating by Ryan Fehr
"Highly recommend Racquel Schempp State Farm! Jessica Blake was great to work with and was able to beat my rate at my old insurance. The transition was seamless and she had me in and out in less than 15 minutes. Great place for insurance!"
We responded:
"Thanks Ryan for taking the time to leave us a positive review. We are so happy we could provide you the best coverage to fit your need at a great rate while making the transition as easy as possible. Thank you for your business-we appreciate you!"
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Bailey Cox

February 16, 2022

5  out of  5
rating by Bailey Cox
"Jessica Blake and Racquel Schempp have the most welcoming smile every time I come in. Couldn’t imagine going through anyone else for my insurance needs!"
We responded:
"Bailey, thank you for your kind words and positive review! We always enjoy seeing you. Thanks for letting us help you with your insurance needs. We appreciate your recommendation of our agency."