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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of blandine wumba

blandine wumba

November 12, 2025

5  out of  5
rating by blandine wumba
"Great insurance Great price Great people"
We responded:
"Blandine, We are glad to have you back and happy to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Racquel"
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joan brummitt

November 12, 2025

5  out of  5
rating by joan brummitt
"I had a very good experience with them."
We responded:
"Joan, We appreciate your review and its always a pleasure helping you over the years. -Racquel"
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Nicole Anderson

November 10, 2025

5  out of  5
rating by Nicole Anderson
"Veronica was so very helpful with getting car insurance set up"
We responded:
"Nicole, We are happy to hear Veronica provided you with great service and that you had a great experience with our office. We appreciate your business. -Racquel"
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Merico

November 7, 2025

5  out of  5
rating by Merico
"Everything was understandable and easy to accept. Help was well provided. Received Auto, Life, and Renters at a great price easy to my budget. Agent Racquel & Representative Veronica were very helpful and explained the products thoroughly and professional. My experience was overall satisfying. 😁 Definitely would recommend this Agents office at State Farm Insurance!!"
We responded:
"Merico-We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Racquel"
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Valeree Oliver

November 7, 2025

5  out of  5
rating by Valeree Oliver
"I love State Farm! Especially the super helpful girls in Kirksville Missouri! Anytime I call to ask a question they always greet me with a friendly good morning or afternoon! They have helped me out so much! Especially with understanding my needs and questions! They are just simply the best! And I always look forward to doing another great year of business with them! Going on 9 pluss years! I wouldn't go anywhere else and highly recommend coming to Racquel Schempp's office!"
We responded:
"Valeree, And we love you! We are so happy that we've been able to serve you for 9+ years and look forward to many many more great years of working together! Thanks for your loyalty and recommendation!-Racquel"
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Eston Rude

November 7, 2025

5  out of  5
rating by Eston Rude
"She's very nice and they are there to really help you get the insurance that is affordable and the best type for your situation ⁶⁶ÿ⁶"
We responded:
"Eston, Thank you....we are happy to help you with your insurance needs and are always here! -Racquel"
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Dave Schaefer

November 6, 2025

5  out of  5
rating by Dave Schaefer
"Excellent & timely service."
We responded:
"Dave- Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Racquel"
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Brenda Detweiler

November 5, 2025

5  out of  5
rating by Brenda Detweiler
"The company worked with me.. I found insurance I needed at a real price I could afford. In today's world everything's to expensive and quality poor. I should have found this office a lot sooner. Thank you"
We responded:
"Brenda, We are happy we were able to find you the coverage you need at a reasonable price. We appreciate your business! Thank you-Racquel"
Profile photo of Sergio Diaz

Sergio Diaz

October 31, 2025

5  out of  5
rating by Sergio Diaz
"Jacob did a wonderful job while I was insured on state farm. He is a very understanding person. Whenever I need any questions answered He had an answer for me. And I wish him the best in his career and I'll be happy to have him back someday here! God bless him anywhere he goes. Amen!"
We responded:
"Thank you Sergio! We appreciate your 5 star rating!"
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Alex Tetlak

October 30, 2025

5  out of  5
rating by Alex Tetlak
"I went here because it is literally my neighborhood insurance agent, and that's exactly how I'm treated, a good neighbor. I get super fast help via email whenever I need it, and if things are more involved, an office visit gets everything done quickly and more importantly RIGHT!"
We responded:
"Alex, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Racquel"
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Michael Caldwell

October 30, 2025

5  out of  5
rating by Michael Caldwell
"Friendly and Helpful"
We responded:
"Michael, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Racquel"
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Dwayne James

October 30, 2025

5  out of  5
rating by Dwayne James
"Fast turn around on help requested. I appreciate it."
We responded:
"Dwayne, Thanks for your review-we are happy we were able to provide you with fast and efficient service! -Racquel"
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Matt Lowe

October 27, 2025

5  out of  5
rating by Matt Lowe
"Very friendly and informative staff"
We responded:
"Matt, Thanks for your feedback! So glad to hear our team has provided you with top notch service. -Racquel"
Profile photo of James “Dusty” Baker

James “Dusty” Baker

October 27, 2025

5  out of  5
rating by James “Dusty” Baker
"Great experience, I liked everything about the experience."
We responded:
"Dusty, We appreciate you and its always a pleasure to assist you all with your insurance needs! If there is ever anything else we can do to help, please let us know. -Racquel"
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Andy Boyer

October 27, 2025

5  out of  5
rating by Andy Boyer
"Racquel Schempp our agent in Kirksville Missouri helps assist us in our commercial property insurance. She has done us an excellent job handling our properties and promptly answering any questions we may have along the way!"
We responded:
"Andy, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Racquel"
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Kelly Stern

October 22, 2025

5  out of  5
rating by Kelly Stern
"Tonya was great to work with and helped me set up my new insurance plan."
We responded:
"Thanks for your review, Kelly! We are happy Tonya was helpful with your insurance needs. -Racquel"
Profile photo of Megan Kirchner

Megan Kirchner

October 21, 2025

5  out of  5
rating by Megan Kirchner
"Tanya has been amazing to work with! Thank you for all the help!"
We responded:
"Megan, We are glad Tonya took great care of you and we look forward to insuring you and your family in the years to come!-Racquel"
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Laura Huettman

October 21, 2025

5  out of  5
rating by Laura Huettman
"The quoting process was straightforward, and the agent, Tonya Beaty, took the time to explain the difference between actual cash value and replacement cost coverage, helping me make an informed decision. I was especially impressed with how they streamlined the bundling process with my auto policy, resulting in significant savings. I highly recommend them for their transparency and excellent customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tonya provided clear explanations and helped you make an informed decision. It's great that the bundling process was seamless and led to significant savings for you. We truly appreciate your recommendation and look forward to continuing to serve you with excellent service! -Racquel"
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Frinchie Collins

October 18, 2025

5  out of  5
rating by Frinchie Collins
"always friendly and helpful"
We responded:
"Frinchie, We are happy we were able to help and look forward to working with you in the future!-Racquel"
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lisa courtney

October 17, 2025

5  out of  5
rating by lisa courtney
"Rachelle was the best Very friendly to deal with. Great service very helpful. Greatly recommended.!"
We responded:
"Lisa, Thanks for your review and we are SO glad to help you out with your insurance needs. We look forward to working with you!-Racquel"
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Christian Kusimba

October 16, 2025

5  out of  5
rating by Christian Kusimba
"Very nice helpful"
We responded:
"Christian, I am glad we are able to provide you great service. Thanks for you business.-Racquel"
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jeancy matoko

October 16, 2025

5  out of  5
rating by jeancy matoko
"Excellent service"
We responded:
"Jeancy, Thanks for trusting our office for your insurance needs. I'm happy we were able to get you the coverage you need at a great price. -Racquel"
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Barbara Butler

October 16, 2025

5  out of  5
rating by Barbara Butler
"Tonya, Thanks for the help on my new policy. Your patience, helpful attitude, and expertise made the process easy and fast. Thank you, Bob Butler"
We responded:
"Hi Bob, Thank you so much for your kind words! I'm glad Tonya could make the process easy and fast for you. It was a pleasure assisting you with your new policy. If you ever need anything else, don’t hesitate to reach out!-Racquel"
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Tyson Murphy

October 14, 2025

5  out of  5
rating by Tyson Murphy
"Tonya called to inform us about new rates. We were already planning on increasing the amount so it was nice to get a call."
We responded:
"Tyson, Thank you for your kind feedback! We're glad Tonya was able to keep you informed about the new rates, offer more coverage and that the timing worked well with your plans. If you ever have any questions or need assistance, please don't hesitate to reach out! -Racquel"
Profile photo of Monica Barron

Monica Barron

October 14, 2025

5  out of  5
rating by Monica Barron
"I had found it difficult to have conversations with my previous insurer about my insurance coverage and my changing life situation. So I tried the State Farm agent in my neighborhood--the Schempp office. Knowledgeable and approachable Rapid quotes and help understanding the coverage"
We responded:
"Thanks for sharing your positive experience with our office, Monica! We are thrilled to know you had a wonderful experience and taking care of our customers is our top priority. We look forward to helping you with all your insurance needs.-Racquel"