State Farm® Insurance Agent Racquel Schempp
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
McCormick
October 23, 2026
5
out of
5
rating by McCormick
"Best and affordable prices! Won’t use any other insurance company!! Veronica is always a call away"
We responded:
"Thank you for your feedback! We enjoy having you as a customer and look forward to serving you for years to come! -Racquel"
Mel Rich
October 22, 2026
5
out of
5
rating by Mel Rich
"She was so fast and saved me over $700 a year with bundling..They set everything up for me..Quick and easy!!"
Angella Holt
October 20, 2026
5
out of
5
rating by Angella Holt
"Exceptional service and quick to respond."
We responded:
"Angella, Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are grateful you chose our agency for your insurance needs. We look forward to continuing to provide you with great service! -Racquel"
christian Kabasele
October 19, 2026
5
out of
5
rating by christian Kabasele
"Excellent travail!!!"
Mario Gomez encinos
October 15, 2026
5
out of
5
rating by Mario Gomez encinos
"La representante Verónica me atendió muy amablemente encontró muy buenas coberturas para mí presupuesto de lo que puedo pagar, me explico detalladamente lo que cubre cada cobertura, y yo lo voy a recomendar con mis amigos"
Jim Bergman
October 14, 2026
5
out of
5
rating by Jim Bergman
"Racquel and her team provided fast and friendly service. I walked in without an appointment not expecting to complete my business but they started on it right away and solved my problem by the end of the day. Racquel went above and beyond and exceeded my expectations."
Eva Smith
October 7, 2026
5
out of
5
rating by Eva Smith
"Super easy and painless! I got exactly what I wanted in less than 20 minutes! Rep was super friendly and got me set up fast with the best price!"
We responded:
"Eva,
Thank you so much for the great review! We’re thrilled to hear that getting your auto insurance set up was quick, easy, and painless. Our team is always happy to help find the right coverage at a great price. We truly appreciate you choosing Racquel Schempp State Farm Agency! -Racquel"
Michael Campbell
October 7, 2026
5
out of
5
rating by Michael Campbell
"I called today to just do an address change and the young lady (Makenna) who answers the phone was probably the most friendly person I ever dealt with. If I didn’t have to get off the phone she probably would carried on a conversation all day."
We responded:
"Michael, Thank you so much for the wonderful review! Makenna truly has a way of making everyone feel welcome, and we’re so lucky to have her on our team! 😊 We’re glad she was able to help with your address change and make the experience such an enjoyable one. Thank you for trusting Racquel Schempp State Farm Agency with your vehicle insurance—we truly appreciate you! -Racquel"
MA LOU
October 6, 2026
5
out of
5
rating by MA LOU
"Great experience with this State Farm office in Kirksville. The staff was very helpful, friendly, and easy to work with. They helped me with my auto insurance and homeowners insurance and made the process simple. I really appreciate their service and quick responses. Highly recommended!"
We responded:
"Marilou, Thank you so much for the wonderful review and recommendation! We’re so glad our team could make your auto and homeowners insurance easy and provide the quick, friendly service you deserve. We truly appreciate you choosing Racquel Schempp State Farm Agency in Kirksville for your insurance needs! -Racquel"
Sherri
September 30, 2026
5
out of
5
rating by Sherri
"MaKenna was wonderful, helped me with everything, renter, life, car insurance, she helped me alot, walked me thur everything. a great asset to the company"
We responded:
"We’re so happy to hear that Makenna took great care of you and made the process easy while helping with your renters, life, and auto insurance. She truly is a great asset to our team, and we’re lucky to have her! We appreciate you trusting Racquel Schempp State Farm Agency with your insurance needs! -Racquel"
Kirk Kribbs
September 30, 2026
5
out of
5
rating by Kirk Kribbs
"Makenna is a knowledgeable representative for State Farm Insurance under agent Racquel Schempp. Highly recommended that you contact her for all your insurance needs and questions."
We responded:
"Kirk, Thank you so much for the wonderful review and recommendation! We’re lucky to have Makenna on our team, and we’re so glad she was able to provide knowledgeable and helpful service. We truly appreciate your trust in our agency and look forward to being here for all your insurance needs and questions! -Racquel"
Vicki Wagonis
September 21, 2026
5
out of
5
rating by Vicki Wagonis
"Veronica was thorough and responsive to my issue. She has great customer service skills and made me feel heard as a. Customer."
We responded:
"Vicki, Thank you so much for the wonderful review! We’re so glad to hear that Veronica took the time to listen, thoroughly address your concerns, and make sure you felt heard. She truly cares about providing great customer service, and we’re lucky to have her on our team. We appreciate you trusting Racquel Schempp State Farm with your insurance needs! -Racquel"
Kenneth Carter
September 16, 2026
5
out of
5
rating by Kenneth Carter
"Makenna and Veronica, insurance account representatives at this agency, have been reliably helpful, friendly, conscientious, and effective when I have contacted them. They really want to help, and they go above and beyond. I can heartily recommend dealing with them.
That said and affirmed, one general heads-up from recent experience: Earlier this year, State Farm corporate sent me a mailed notice that I needed to have my primary dwelling re-roofed to maintain coverage, and I missed seeing that notice, as I was out of town when it was sent, and it apparently escaped my attention in the welter of accumulated mail. So, *whomever* you do your insurance business with nowadays, I recommend checking your mail (or email, if that's the way you get notices) very carefully and on a regular basis, as renewal of accustomed coverages and policies is not a given."
We responded:
"Kenneth, Thank you so much for taking the time to share your experience! We’re incredibly proud of Makenna and Veronica and truly appreciate your kind words about their dedication and willingness to go above and beyond. Providing friendly, attentive, and dependable service is exactly what we strive for.
We also appreciate you sharing your experience regarding important policy communications. It’s a great reminder of how important it is to review notices regarding coverage and renewal requirements. Our team is always happy to help answer questions or review any correspondence you receive. Thank you for your recommendation and for trusting our agency with your insurance needs! -Racquel"
Hollie Frazier
September 16, 2026
5
out of
5
rating by Hollie Frazier
"Tonya was so professional and helpful! She made me feel understood and took care of for my insurance needs. Thank you Tonya for giving the individual time I needed and the personal support that you provided."
We responded:
"Hollie, Providing personal, attentive service is so important to our team, and we’re lucky to have Tonya! Thank you for trusting Racquel Schempp State Farm Agency with your insurance needs—we truly appreciate you! -Racquel"
Elizabeth White
September 15, 2026
5
out of
5
rating by Elizabeth White
"Racquel was helpful and professional, she helped me get a lower rate, and gave me time to cancel my other insurance and wait for my paycheck. She kept in contact and made the entire experience simple and straightforward. She saved me $50 a month on my car insurance!!!"
We responded:
"Thank you so much for the wonderful review, Elizabeth! I’m so glad we could make the process simple and straightforward while also saving you $ on your car insurance. We truly appreciate you trusting our agency with your insurance needs and look forward to being here for you for years to come! -Racquel"
richard edwards
September 10, 2026
5
out of
5
rating by richard edwards
"Very nice and helpful always."
We responded:
"Richard, Thank you for the kind words! We’re so glad you had a helpful and positive experience with our team. We truly appreciate your support! -Racquel"
Shelia Williams
September 9, 2026
5
out of
5
rating by Shelia Williams
"Very helpful and courteous!"
We responded:
"Sheila, We’re happy to hear you had a great experience with our team. We appreciate your business and are grateful to have you as part of our State Farm family! -Racquel"
Colin May
September 8, 2026
5
out of
5
rating by Colin May
"Always quick to point me in the right direction."
We responded:
"Thanks Colin! We’re always happy to help and make sure you have the answers and guidance you need. We appreciate you and your trust in our team! -Racquel"
Drake Bradshaw
September 8, 2026
5
out of
5
rating by Drake Bradshaw
"They are the best hands down been with them for 15 plus years!"
We responded:
"Drake, Your friendship and loyalty means a lot. We’re grateful to have you as part of our State Farm family and look forward to serving you for many more years! -Racquel"
Amy Dahman
September 4, 2026
5
out of
5
rating by Amy Dahman
"The ladies in the office were patient with us throughout the entire process."
We responded:
"Amy, Thank you so much for the kind review! We’re happy to hear our team made the process easy and comfortable for you. -Racquel"
William Snowbarger
September 3, 2026
5
out of
5
rating by William Snowbarger
"McKenna was very helpful getting my new policy started and Veronica was very helpful with some follow-up questions I had."
We responded:
"William, Makenna is amazing, and we’re so lucky to have her on our team! She does a fantastic job making sure our customers feel comfortable and taken care of from the very beginning. We’re also glad Veronica was able to help with your follow-up questions. We appreciate you choosing our agency and look forward to being here for you whenever you need us! -Racquel"
Tise Frazier
September 2, 2026
5
out of
5
rating by Tise Frazier
"Great Customer Service!!"
We responded:
"Tise, Excellent customer service is our top priority, and we’re so glad you had a positive experience with our team. We truly appreciate your business and your trust in our agency! -Racquel"
Michael Caldwell
September 2, 2026
5
out of
5
rating by Michael Caldwell
"Friendly and Helpful! Veronica was very helpful! Thank You!"
We responded:
"Michael,
We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Racquel"
Barb Nickell
September 1, 2026
5
out of
5
rating by Barb Nickell
"Friendly, answered my questions, great price, saved us several dollars for the same insurance coverage as our previous policy holder"
We responded:
"Barb, We’re glad our team was able to answer your questions, provide the coverage you need, and save you money in the process! We truly appreciate you choosing our agency and trusting us with your insurance needs! -Racquel"
Stephanie
August 28, 2026
5
out of
5
rating by Stephanie
"Makenna was kind, friendly and knowledgeable. I appreciate the time she took with me."
We responded:
"Stephanie, Makenna's awesome and I'm glad she made your experience a great one. We appreciate you choosing our Agency. -Racquel"