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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Benjamin Kabuya

Benjamin Kabuya

March 4, 2025

5  out of  5
rating by Benjamin Kabuya
"Very good and helpful for helping me with auto home and life insurance for my family."
We responded:
"Thank you for your business Benjamin and for the 5 star review! We are always happy to help you and your family!"
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Lavie Omba

March 4, 2025

5  out of  5
rating by Lavie Omba
"Your insurance is very good! Racquel was very nice and helpful!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience with us and appreciate you taking the time to share your positive feedback. We look forward to serving you!"
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Cheyenne Archer

February 27, 2025

5  out of  5
rating by Cheyenne Archer
"I tried to finish my quote online, but I was having problems with my device. Tanya reached out to check if I had any issues, & even though I did, she knew how to help. She was quick, friendly, & didn't make me feel pressured to get coverage I didn't want or need. She also made sure I had everything I needed before we finished talking. Thank you, Tanya, for making the process easy!"
We responded:
"Cheyenne...thank you for your 5 star review and for choosing us for your auto insurance. We appreciate your business and are glad that Tonya made your process as quick and easy as possible!"
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Dominick Foley

February 23, 2025

1  out of  5
rating by Dominick Foley
"Was in the hospital got out was told I only owed 38$ got to pay next month bill then was told I miss two payments which was a lie and try to get me to pay 400 to get my insurance back nope u can keep it and no I will not pay u you try to rip me off and charge me way to much for a 07 Honda fit"
We responded:
"Dominick, I'm sorry but you must have the wrong agency as I show you are not a current or former customer of Racquel Schempp State Farm. Perhaps you accidentally posted it under the wrong agency? Please kindly remove this and post to the accurate place you are insured at. If we can be any assistance to you please let us know and we are happy to help. Thanks"
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Amanda Neff

January 23, 2025

5  out of  5
rating by Amanda Neff
"Racquel is the best! So helpful and kind. Everyone that works there has always been very helpful and understanding. They always work with us to find the best policies for our family."
We responded:
"Thanks for the 5 star review and thanks for being a valued customer! We appreciate you and your family! "
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Tress Godinez

November 20, 2024

5  out of  5
rating by Tress Godinez
"Great experiencia!!"
We responded:
"Thank you for the 5 star review...we appreciate your business Tress!"
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André NZEMAWA

November 20, 2024

5  out of  5
rating by André NZEMAWA
"Good job !!! Amazing"
We responded:
"Thank you for the 5star review, Andre. We were happy to help you with your auto insurance."
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Moises Moises

October 23, 2024

5  out of  5
rating by Moises Moises
"Very nice great service"
We responded:
"We are happy and always ready to help! Thanks for the 5 star review."
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Lynnette East

April 4, 2024

5  out of  5
rating by Lynnette East
"I always have great help when I call Racquel's office, whether I speak to Racquel or anyone in the office. From filing a claim to paying my premium, they are always eager to help and so friendly! Thanks for all you do for us!"
We responded:
"Lynnette, Thanks for the 5 star review! We appreciate your business and value you and Stan!"
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Jordan Watkins

April 4, 2024

5  out of  5
rating by Jordan Watkins
"Caitlin was beyond helpful! We appreciate her quick work at getting things together for us to make the switch."
We responded:
"Thanks for trusting us for your insurance needs....we are so happy that Caitlin provided you with great service!"
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abel menchaca

January 24, 2024

5  out of  5
rating by abel menchaca
"Good Service"
We responded:
"Thank you Abel...we value your business!"
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Sylvia Raines

December 16, 2023

5  out of  5
rating by Sylvia Raines
"Love my State Farm reps!"
We responded:
"Thanks you Sylvia! We appreciate you! "
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Sergio Diaz

August 3, 2023

5  out of  5
rating by Sergio Diaz
"Jacob did a wonderful job while I was insured on state farm. He is a very understanding person. Whenever I need any questions answered He had an answer for me. And I wish him the best in his career and I'll be happy to have him back someday here! God bless him anywhere he goes. Amen!"
We responded:
"Thank you Sergio! We appreciate your 5 star rating!"
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David Perkins

June 28, 2023

5  out of  5
rating by David Perkins
"Jacob has been the most helpful while I was in the hospital and now that I am home he is still being very helpful with my car I thank him very much for everything he has done and still doing GOD BLESS HIM Signed David Perkins"
We responded:
"Thank you David! We appreciate your business and are always ready to help anyway we can!"
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Kris L

June 27, 2023

5  out of  5
rating by Kris L
"I have enjoyed receiving excellent insurance services from my new agent Racquel and Jacob who helped me with increasing my Jeep coverage a few months ago. Jacob is always pleasant and seeks to fully satisfy the customer."
We responded:
"We are so happy to have you as our customer and value your feedback-thanks for the 5 star review!"
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not Justin

June 20, 2023

5  out of  5
rating by not Justin
"Jacob was incredibly helpful, and went above and beyond what you'd typically expect, especially late in the afternoon. He was friendly throughout my explaining my troubles, and found a solution for me."
We responded:
"Thank you for your 5 star review! I am glad to hear that Jacob provided you with great service-we appreciate you and your business!"
Profile photo of Tom Christenson

Tom Christenson

March 20, 2023

1  out of  5
rating by Tom Christenson
"Went online and requested a quote, crickets!"
We responded:
"We strive to provide amazing service and we're sorry you are unhappy. We would be happy to discuss your specific situation. 660-665-4100"
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David Perkins

November 21, 2022

5  out of  5
rating by David Perkins
"They do a great job"
We responded:
"Thank you, David! We appreciate your 5 star review!"
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senora ferguson

June 9, 2022

5  out of  5
rating by senora ferguson
"Thank you Jessica B. Veronica you were helpful also. Jessica, I appreciate you explaining things which put me at ease. Switching companies really did save us money. You ladies know what you're doing. I'll highly recommend you all."
We responded:
"Senora, Thank you for trusting us with your insurance needs! I'm glad Jessica and Veronica were able to provide you with remarkable customer service. We appreciate your business and enjoy having you as a customer!"
Profile photo of Wesley Farmer

Wesley Farmer

April 1, 2022

5  out of  5
rating by Wesley Farmer
"They beat my old insurance providers rates by a substantial amount. Jessica has been great to work with and is always on the ball getting back to me."
We responded:
"We love saving out clients money! We are always here to provide you with amazing customer service and get you the best coverage possible. Thank you for your review Wesley. We appreciate you choosing us!"
Profile photo of Wivine Banza

Wivine Banza

March 9, 2022

5  out of  5
rating by Wivine Banza
"Very good insurance. Jessica is very helpful"
We responded:
"Thank you for letting us help you with your auto and life insurance. We are always here when you need us. Have a great weekend from the team at Racquel Schempp State Farm."
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Jerry Mason

March 3, 2022

5  out of  5
rating by Jerry Mason
"Jessica just helped me get insurance on 2 of my vehicles at a great price. I'll be recommending her to my friends and family for insurance"
We responded:
"Providing amazing coverage with great rates is what we love to do. We appreciate your review and feedback Jerry. Thank you for the recommendation. Have a great week!"
Profile photo of Carol Christman

Carol Christman

March 1, 2022

5  out of  5
rating by Carol Christman
"Great insurance agency! Jessica helped us switch last year."
We responded:
"Carol, thank you for taking the time to leave us a review about working with Jessica at our office. I am happy to hear she was able to take great care of you and we look forward to working with you for many years to come!"
Profile photo of Jane Rodriguez

Jane Rodriguez

February 21, 2022

5  out of  5
rating by Jane Rodriguez
"I switched to Racquel's agency a year ago and they were able to save me and get me better coverage. Jessica helps whenever I need any changes made. Great customer service!"
We responded:
"Jane, thank you for taking the time to leave us a review! I am glad to hear that we were able to help you find better coverage while saving you money. We look forward to serving you for many years to come and thank you for your business!"
Profile photo of Alice Tshituala

Alice Tshituala

February 21, 2022

5  out of  5
rating by Alice Tshituala
"they helped me save money on car insurance. Jessica takes care of all my questions. good agency and very nice staff"
We responded:
"Thank you Alice! We take pride in giving you car insurance coverage options that fit your need and budget and are happy that we were able to save you money on your car insurance. We appreciate your feedback and recommendation!"