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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eva Smith

Eva Smith

October 7, 2026

5  out of  5
rating by Eva Smith
"Super easy and painless! I got exactly what I wanted in less than 20 minutes! Rep was super friendly and got me set up fast with the best price!"
We responded:
"Eva,
Thank you so much for the great review! We’re thrilled to hear that getting your auto insurance set up was quick, easy, and painless. Our team is always happy to help find the right coverage at a great price. We truly appreciate you choosing Racquel Schempp State Farm Agency! -Racquel"
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Sherri

September 30, 2026

5  out of  5
rating by Sherri
"MaKenna was wonderful, helped me with everything, renter, life, car insurance, she helped me alot, walked me thur everything. a great asset to the company"
We responded:
"We’re so happy to hear that Makenna took great care of you and made the process easy while helping with your renters, life, and auto insurance. She truly is a great asset to our team, and we’re lucky to have her! We appreciate you trusting Racquel Schempp State Farm Agency with your insurance needs! -Racquel"
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Kirk Kribbs

September 30, 2026

5  out of  5
rating by Kirk Kribbs
"Makenna is a knowledgeable representative for State Farm Insurance under agent Racquel Schempp. Highly recommended that you contact her for all your insurance needs and questions."
We responded:
"Kirk, Thank you so much for the wonderful review and recommendation! We’re lucky to have Makenna on our team, and we’re so glad she was able to provide knowledgeable and helpful service. We truly appreciate your trust in our agency and look forward to being here for all your insurance needs and questions! -Racquel"
Profile photo of Vicki Wagonis

Vicki Wagonis

September 21, 2026

5  out of  5
rating by Vicki Wagonis
"Veronica was thorough and responsive to my issue. She has great customer service skills and made me feel heard as a. Customer."
We responded:
"Vicki, Thank you so much for the wonderful review! We’re so glad to hear that Veronica took the time to listen, thoroughly address your concerns, and make sure you felt heard. She truly cares about providing great customer service, and we’re lucky to have her on our team. We appreciate you trusting Racquel Schempp State Farm with your insurance needs! -Racquel"
Profile photo of Kenneth Carter

Kenneth Carter

September 16, 2026

5  out of  5
rating by Kenneth Carter
"Makenna and Veronica, insurance account representatives at this agency, have been reliably helpful, friendly, conscientious, and effective when I have contacted them. They really want to help, and they go above and beyond. I can heartily recommend dealing with them.

That said and affirmed, one general heads-up from recent experience: Earlier this year, State Farm corporate sent me a mailed notice that I needed to have my primary dwelling re-roofed to maintain coverage, and I missed seeing that notice, as I was out of town when it was sent, and it apparently escaped my attention in the welter of accumulated mail. So, *whomever* you do your insurance business with nowadays, I recommend checking your mail (or email, if that's the way you get notices) very carefully and on a regular basis, as renewal of accustomed coverages and policies is not a given."
We responded:
"Kenneth, Thank you so much for taking the time to share your experience! We’re incredibly proud of Makenna and Veronica and truly appreciate your kind words about their dedication and willingness to go above and beyond. Providing friendly, attentive, and dependable service is exactly what we strive for.

We also appreciate you sharing your experience regarding important policy communications. It’s a great reminder of how important it is to review notices regarding coverage and renewal requirements. Our team is always happy to help answer questions or review any correspondence you receive. Thank you for your recommendation and for trusting our agency with your insurance needs! -Racquel"
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Hollie Frazier

September 16, 2026

5  out of  5
rating by Hollie Frazier
"Tonya was so professional and helpful! She made me feel understood and took care of for my insurance needs. Thank you Tonya for giving the individual time I needed and the personal support that you provided."
We responded:
"Hollie, Providing personal, attentive service is so important to our team, and we’re lucky to have Tonya! Thank you for trusting Racquel Schempp State Farm Agency with your insurance needs—we truly appreciate you! -Racquel"
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Elizabeth White

September 15, 2026

5  out of  5
rating by Elizabeth White
"Racquel was helpful and professional, she helped me get a lower rate, and gave me time to cancel my other insurance and wait for my paycheck. She kept in contact and made the entire experience simple and straightforward. She saved me $50 a month on my car insurance!!!"
We responded:
"Thank you so much for the wonderful review, Elizabeth! I’m so glad we could make the process simple and straightforward while also saving you $ on your car insurance. We truly appreciate you trusting our agency with your insurance needs and look forward to being here for you for years to come! -Racquel"
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richard edwards

September 10, 2026

5  out of  5
rating by richard edwards
"Very nice and helpful always."
We responded:
"Richard, Thank you for the kind words! We’re so glad you had a helpful and positive experience with our team. We truly appreciate your support! -Racquel"
Profile photo of Shelia Williams

Shelia Williams

September 9, 2026

5  out of  5
rating by Shelia Williams
"Very helpful and courteous!"
We responded:
"Sheila, We’re happy to hear you had a great experience with our team. We appreciate your business and are grateful to have you as part of our State Farm family! -Racquel"
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Colin May

September 8, 2026

5  out of  5
rating by Colin May
"Always quick to point me in the right direction."
We responded:
"Thanks Colin! We’re always happy to help and make sure you have the answers and guidance you need. We appreciate you and your trust in our team! -Racquel"
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Drake Bradshaw

September 8, 2026

5  out of  5
rating by Drake Bradshaw
"They are the best hands down been with them for 15 plus years!"
We responded:
"Drake, Your friendship and loyalty means a lot. We’re grateful to have you as part of our State Farm family and look forward to serving you for many more years! -Racquel"
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Amy Dahman

September 4, 2026

5  out of  5
rating by Amy Dahman
"The ladies in the office were patient with us throughout the entire process."
We responded:
"Amy, Thank you so much for the kind review! We’re happy to hear our team made the process easy and comfortable for you. -Racquel"
Profile photo of William Snowbarger

William Snowbarger

September 3, 2026

5  out of  5
rating by William Snowbarger
"McKenna was very helpful getting my new policy started and Veronica was very helpful with some follow-up questions I had."
We responded:
"William, Makenna is amazing, and we’re so lucky to have her on our team! She does a fantastic job making sure our customers feel comfortable and taken care of from the very beginning. We’re also glad Veronica was able to help with your follow-up questions. We appreciate you choosing our agency and look forward to being here for you whenever you need us! -Racquel"
Profile photo of Tise Frazier

Tise Frazier

September 2, 2026

5  out of  5
rating by Tise Frazier
"Great Customer Service!!"
We responded:
"Tise, Excellent customer service is our top priority, and we’re so glad you had a positive experience with our team. We truly appreciate your business and your trust in our agency! -Racquel"
Profile photo of Michael Caldwell

Michael Caldwell

September 2, 2026

5  out of  5
rating by Michael Caldwell
"Friendly and Helpful! Veronica was very helpful! Thank You!"
We responded:
"Michael,
We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Racquel"
Profile photo of Barb Nickell

Barb Nickell

September 1, 2026

5  out of  5
rating by Barb Nickell
"Friendly, answered my questions, great price, saved us several dollars for the same insurance coverage as our previous policy holder"
We responded:
"Barb, We’re glad our team was able to answer your questions, provide the coverage you need, and save you money in the process! We truly appreciate you choosing our agency and trusting us with your insurance needs! -Racquel"
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Stephanie

August 28, 2026

5  out of  5
rating by Stephanie
"Makenna was kind, friendly and knowledgeable. I appreciate the time she took with me."
We responded:
"Stephanie, Makenna's awesome and I'm glad she made your experience a great one. We appreciate you choosing our Agency. -Racquel"
Profile photo of Clark McGrew

Clark McGrew

August 27, 2026

5  out of  5
rating by Clark McGrew
"Racquel's office (especially McKenna) did a great job handling a concern we had with our homeowner's policy and helped resolve the situation to our satisfaction. Thanks McKenna!!"
We responded:
"Clark, Thank you so much for the wonderful review! We’re so glad Makenna was able to help address your concerns and get everything resolved to your satisfaction. She truly goes above and beyond for our customers, and we’re very fortunate to have her on our team! We appreciate your trust in our agency and are always here when you need us! -Racquel"
Profile photo of lex Smith

lex Smith

August 26, 2026

5  out of  5
rating by lex Smith
"From beginning to end absolutely stress free and friendly process!!! Absolutely recommend for all your needs"
We responded:
"Alexis, Thank you so much for the wonderful review! We’re thrilled to hear that your experience was stress-free and friendly from beginning to end. We truly appreciate your recommendation and are grateful you trusted our team with your insurance needs! -Racquel"
Profile photo of Carlos Coy

Carlos Coy

August 25, 2026

5  out of  5
rating by Carlos Coy
"Attenion to need
Moved quickly
Enjoyed reception by employees"
We responded:
"Carlos, Thank you for the kind review! We’re so glad our team was able to understand your needs, provide quick service, and make you feel welcome from the moment you walked in. We truly appreciate your business and look forward to being here whenever you need us! -Racquel"
Profile photo of Chris Little

Chris Little

August 25, 2026

5  out of  5
rating by Chris Little
"Made switching extremely easy and was just a great overall experience helps when you get to save money as well highly recommend!"
We responded:
"Chris, Thank you so much for the great review! We’re happy to hear we made switching insurance easy and helped you save money along the way. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family! -Racquel"
Profile photo of Julie Smith

Julie Smith

August 18, 2026

5  out of  5
rating by Julie Smith
"Tonya at State Farm is always very helpful and quick to respond to any questions."
We responded:
"Julie, Thank you for your 5-star review! We’re thrilled to hear you had a great experience. Your support means the world to us, and we look forward to serving you! -Racquel"
Profile photo of Rhonda Shafer

Rhonda Shafer

August 18, 2026

5  out of  5
rating by Rhonda Shafer
"State Farm has been a good insurance company for me. Raquel and Veronica are the 2 ladies I know the most. I always get the help I need. It might take a phone call or two, but I get the info I need. Hope they stay around for awhile. Veronica is outstanding, and I even consider her my friend."
We responded:
"Rhonda, We always enjoy working with you and appreciate your loyalty! We appreciate your friendship and look forward to serving you for many years to come! -Racquel"
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Angela Findling

August 14, 2026

5  out of  5
rating by Angela Findling
"Great office to work with! AngieF"
We responded:
"Thank you, AngieF! We're happy to hear you had a great experience working with our office. We appreciate your support -Racquel"
Profile photo of Shelly St. Clair

Shelly St. Clair

August 14, 2026

5  out of  5
rating by Shelly St. Clair
"They were so easy to talk to. And return my call ASAP. Would totally recommend them."
We responded:
"Shelly, Thanks for letting us help you with your commercial business needs-Racquel"