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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Roberts

July 16, 2026

5  out of  5
rating by Cindy Roberts
"Very personable and worked to get us a good rate."
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Sherri Stclair

July 13, 2026

5  out of  5
rating by Sherri Stclair
"State Farm has always been great to work with for me and I’ve been with State Farm for 39 years. My agents have always answered my questions promptly and my claims taken care of very quickly."
We responded:
"Sherri-
It's always a delight working with you! Thank you for your business-we look forward to helping you for many years to come! -Racquel"
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Tracy Cassady

July 10, 2026

5  out of  5
rating by Tracy Cassady
"They are helpful and prompt with service!"
We responded:
"Tracy,
Thank you for the wonderful review! We’re so glad our team was helpful and prompt with your service—your feedback means a lot. -Racquel"
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Melissa Bevans

July 9, 2026

5  out of  5
rating by Melissa Bevans
"Makenna Wait from State Farm Insurance in Kirksville, MO, has been absolutely amazing to work with!!!"
We responded:
"Melissa, Thank you for the review! Makenna does a great job taking care of our customers, and we truly appreciate your feedback. We value your business and look forward to helping you with your insurance needs in the future! -Racquel"
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Chase

July 8, 2026

5  out of  5
rating by Chase
"Very friendly and rv ey definitely care about they’re customers"
We responded:
"Chase, Thank you for the great review! We’re so glad you had a friendly experience, and we truly appreciate your kind words. It means a lot to hear that our team definitely cares about our customers. We’re grateful for your business! -Racquel"
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Bill Harlan

July 8, 2026

5  out of  5
rating by Bill Harlan
"Friendly and helpful. Would recommend."
We responded:
"Bill, We’re so glad you found our team friendly and helpful. We really appreciate your recommendation and look forward to being here for you whenever you need us. -Racquel"
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Kristin Johnson

June 30, 2026

5  out of  5
rating by Kristin Johnson
"Tonya was extremely helpful and my policy changes were made not only quickly but correctly."
We responded:
"Kristin, We’re thrilled to hear Tonya was extremely helpful and that your policy changes were completed quickly and correctly. We truly appreciate your trust in us and look forward to continuing to help you! -Racquel"
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Courtney Springer

June 22, 2026

5  out of  5
rating by Courtney Springer
"Tonya was very helpful and got me set up with a quote and insurance with no hassle and she was so nice!!"
We responded:
"Courtney, Thank you so much for the great review! We’re thrilled to hear Tonya was very helpful, got you set up with a quote and insurance with no hassle, and made the process easy and comfortable. We truly appreciate your trust and look forward to helping you in the future! -Racquel"
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Emily Johnson

June 19, 2026

5  out of  5
rating by Emily Johnson
"Makenna helped my husband and I set up our life insurance policies! So sweet, so easy!"
We responded:
"Emily, We’re happy to hear Makenna was helpful in helping you and your husband find the right life insurance protection. Thank you for the kind review—we truly appreciate your trust! -Racquel"
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Patricia Knisley

June 12, 2026

5  out of  5
rating by Patricia Knisley
"have been with State Farm Insurance for 58 years, and have had 4 different agents through the years, and they have always been so helpful"
We responded:
"Patricia,
We truly appreciate your kind words and are grateful for your continued loyalty. It’s customers like you who inspire us to keep delivering the best service possible. We look forward to serving you again soon! -Racquel"
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Oilar Family

June 12, 2026

5  out of  5
rating by Oilar Family
"Very easy to get a quote for both home and auto insurance."
We responded:
"Oilar, Thank you for the great review! We’re happy to hear it was easy for you to get quotes for both home and auto insurance. If you have any questions as you compare options or once you’re ready to review your policy, we’re here to help. -Racquel"
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DOUG KOLLAR

June 11, 2026

5  out of  5
rating by DOUG KOLLAR
"Timely response"
We responded:
"Doug, Thank you so much for the 5-star review! We truly appreciate your support and are glad you had a great experience with us. If you ever need anything, we're here to help! -Racquel"
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Samantha Rolfe

June 11, 2026

5  out of  5
rating by Samantha Rolfe
"We have been with State Farm as a company for 16+ years. Always happy with the friendliness of their agents and helpfulness in addressing questions and concerns. Making claims has always been easy and a fast turn around toward resolution has made dealing with unexpected auto and home issues effortless. Thankfully we have not had any issues since we relocated, but I know when, inevitably, we have to make a home or auto claim, Racquel Schempp will have us covered."
We responded:
"Samantha,Thank you so much for your 16+ years with State Farm! We truly appreciate your loyalty and are glad to hear you’ve consistently found our office friendly and responsive!

It’s wonderful that your claims have been easy to file and that you’ve experienced fast turnarounds and smooth resolution when you needed help. We’re also glad everything has gone smoothly since your relocation.

We’ll be here whenever you need us next! -Racquel"
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Credit Union

June 5, 2026

5  out of  5
rating by Credit Union
"Makenna Wait was an extraordinary help today. Wish more people had customer service like she does!!!

thank you so much"
We responded:
"Hi! Thank you so much for your wonderful review. We’re thrilled to hear Makenna was able to help you today—she truly goes above and beyond. We’ll be sure to pass along your kind words. 😊 -Racquel"
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CharlesRyan Duncan

May 27, 2026

5  out of  5
rating by CharlesRyan Duncan
"Always responsive and helpful"
We responded:
"Charles Ryan, Thank you for the great review! We’re so glad to hear you found us responsive and helpful. Our team strives to make sure you get the support you need—whenever you need it. We appreciate your business! -Racquel"
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haylee baughman

May 15, 2026

5  out of  5
rating by haylee baughman
"everyone is so sweet here! and they’re so fast to help with anything issues you have!"
We responded:
"Haylee, Thank you for your wonderful feedback! We're so happy to hear that our team was sweet and quick to assist you. We're always here to help with anything you need! -Racquel"
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Jeff Hagar

May 5, 2026

5  out of  5
rating by Jeff Hagar
"Geniune, honest and trustworthy... Are top of mind adjectives for Racquel and her staff. Professional, efficient and customer service driven this State Farm office goes above and beyond with any request we have. We appreciate you!"
We responded:
"Jeff, Thank you so much for your kind words! Providing honest, trustworthy, and top-notch service is our goal, and your appreciation and continued partnership means the world to us.-Racquel"
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Tabatha Smith

May 5, 2026

5  out of  5
rating by Tabatha Smith
"Kassi is the best agent, constantly goes above and beyond for us!"
We responded:
"Tabatha-Thanks for the review! We are so happy to hear Kassi provides you with excellent service! She does a great job making sure our customers have a top notch experience! -Racquel "
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Eric Vaughn

April 28, 2026

5  out of  5
rating by Eric Vaughn
"Had to call my agent about a storm coming through with baseball hail to check my coverage. They were able to help me swiftly and switch our coverage to protect our car."
We responded:
"Eric, Thank you for your kind words! We're glad to hear that your agent was able to assist you quickly and ensure your car was protected during the storm. Your safety and peace of mind are our top priorities. If you need any further assistance, please don’t hesitate to reach out! -Racquel"
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Stephen Malone

April 23, 2026

5  out of  5
rating by Stephen Malone
"Very fast & easy to work with. They were able to get me commercial vehicle insurance my old insurance company couldn't get me."
We responded:
"Stephen, Thank you for your wonderful feedback! We're glad we could provide you with fast and easy service and help secure the commercial vehicle insurance you needed. If you ever need anything else, we're here to help! -Racquel"
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Michael Briskin

April 22, 2026

5  out of  5
rating by Michael Briskin
"Really like these folks. Tonya's great!"
We responded:
"Michael-Thank you so much for your kind words! We're thrilled to hear you had a great experience with Tonya and our team. We look forward to serving you again soon! -Racquel"
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Tucker Yates

April 22, 2026

5  out of  5
rating by Tucker Yates
"Tonya answered all of my questions perfectly and got me taken care of. She was amazing and extremely knowledgeable. I can’t thank her enough."
We responded:
"Tucker, Thank you so much for your kind words! We’re thrilled to hear that Tonya was able to answer all your questions and take great care of you. She truly is amazing and knowledgeable, and we’re lucky to have her on our team. Your appreciation means a lot to us, and we can’t thank you enough for sharing your experience! -Racquel"
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Terry Albrecht

April 17, 2026

5  out of  5
rating by Terry Albrecht
"Great to work with and she work so hard for us. Thank you"
We responded:
"Terry,Thank you for your wonderful feedback! We're thrilled to hear that she worked hard for you and made the experience great. We truly appreciate your kind words and look forward to continuing to assist you!"
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NICK HARRELL

April 15, 2026

5  out of  5
rating by NICK HARRELL
"They're super helpful every time I call."
We responded:
"Nick, Thanks for the 5-star review! We’re thrilled to hear our office was helpful and that you’re happy with the service you were provided. We truly appreciate your trust in Racquel Schempp State Farm and are always here for you! -Racquel"
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Geralyn Blomberg

April 10, 2026

5  out of  5
rating by Geralyn Blomberg
"Racquel and her staff are always very friendly, courteous and knowledgeable with any questions and will provide us the information requested in a timely manner."
We responded:
"Geralyn, Thanks for leaving us a review! We always enjoy your partnership! -Racquel
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